Posts Tagged ‘loyal customers’
If you want to build strong email relationship with your subscribers, you have to know what they are interested in. The other important thing is to meet their expectations.internet marketing services Although they requested your newsletter may not mean that they are completely satisfied with the products you sell. At least you can always do better. What you think that they want is not as important as asking them what they want. Occasionally you can include surveys in which your customer may tell you what they enjoy and what they think needs improving about your newsletter. You can offer them some useful value-added content like white papers or discount on your products in order to more people participate in your survey.
A Profile or Preference page is occasionally offered to subscribers/customers by some wise marketers. This method will endear the customers to you. The personal letters would satisfy them and make them feel how important they are. It is obvious that you should always provide quality and targeted content in order to make them stay. However, beside quality content your visitors have to be sure in several more things in order to be your loyal customers.
They have to know the frequency of your email newsletter and the exact date when they can expect your email newsletter in their inbox. Customer satisfaction is gained by maintaining the stated delivery schedule: “once a month” means they expect it once a month not more or less than once a month. Like hard copy magazines, you need to designate a time in the month when your email newsletter gets delivered. Stick to that date regardless if it is the 1st, 15th, or 30th of the month.
If you prefer to specify days instead of times, you may state: “Our Newsletter will be delivered on the last Thursday of the month”.
MISSION Event Software Ltd for over 15 years has been the leading organisation for event technologies to event organisers, including online registration software. They are now launching the first European Social Media service for event organisers
Simon Young CEO of MISSION Event Software Ltd explains:
“Social media is now revolutionising the way we work and communicate. Our solution is specifically for the M.I.C.E industry to help event organisers harness the power of social networking for their events and to build client communities for interaction all year round”
An overview of the Social Media service:
Fun and Interactive Ways - For event delegates to meet and network online with one another in a safe and secure environment before, during and after any conference or event
Improves Delegates`Event Experiences - Gives event organisers more happy and loyal customers
Branding of the Event Social Network - Providing integration with REGIS and e-commerce systems, data migration, site archival, Twitter, Flickr and Facebook integration
Profile Pages - Upload profile images, share links, import content from ATOM or RSS feeds
Discuss - Twitter integration allows conference visitors to hear and be heard
Schedule - Show everyone who’s going and who’s expressed interest in each session. Let presenters know how great (or poor) a job they are doing – in real time
Groups and Products - People can gather around their interests and expertise. Then after the conference you can mine this information to better serve your customer
Mobile Interface - Use your iPhone & Blackberry to access delegate profiles and photos, plus access your personal schedule of talks
Surveys and Polls - Questions can include embedded photos and videos. Includes reports and analysis
Please see below testimonials for Mission Event Software Ltd:
“outstanding event management solutions enabling clients to streamline their processes, reap efficiencies and also improve management information. MISSION have a wealth of experience and are able to work closely with clients and prospective clients to provide a innovative and cutting edge solutions. I would advise any organisation wishing to improve their event management to call.” February 12, 2009 Gary williams
“I wish more conferences were run using this software; it would make life a lot easier for everybody 
” February 11, 2009 Ralph Talmont
“The training and support MISSION Event Software Ltd offer their clients is excellent. I would have no hesitation recommending the services and solutions provided by MISSION Event Software Ltd” March 5, 2009 Tom Bushel
“A provider of all kinds of technology for events; registration software, wireless communication and everything to make your event planning run smoothly off site and on site. I wouldn’t hesitate to recommend.” February 11, 2009 Montserrat Joseph
“MISSION has over 15 years of experience in event technology and have proven expertise. I would recommend their services to anyone.” February 11, 2009 Hua Hong Koh
Event Technology Expert Article Source:http://www.articlesbase.com/social-marketing-articles/social-media-for-event-planners-975691.html
